Privacy Policy

Catapltr Enterprise Solutions Private Limited (“Catapltr”, “we”, “us” or “our”) respects your privacy and is committed to handling personal information responsibly. This Privacy Policy describes the information we may collect when you visit catapltr.com, contact us, or submit information through our enquiry or requirement-intake forms, and how we may use, disclose, retain and protect that information.

This policy should be read together with any specific privacy notice or contractual terms that may apply to a particular Catapltr service or engagement.

1. Information we collect

Depending on how you interact with us, we may collect:

• Identity and contact information, such as your name, work email address and country.
• Professional and organisation information, such as company name, organisation type and your business context.
• Requirement and enquiry information, including the problem, opportunity, outcome, project stage, service interest and any additional context you choose to provide.
• Technical and usage information, such as IP address, browser or device information, referring pages, timestamps and basic website interaction data where such information is collected by our hosting, security or analytics systems.
• Communication information, including correspondence and follow-up communications with us.

Please do not submit sensitive personal information, confidential third-party information, passwords, financial credentials or regulated data through a general website enquiry unless we have specifically asked you to do so through an appropriate channel.

2. How information is collected

We may collect information directly from you when you complete a form, send us an email or otherwise communicate with us. Limited technical information may also be collected automatically by website infrastructure, security services, cookies or similar technologies.

3. How we use information

We may use information for legitimate business purposes including:

• responding to enquiries and understanding your requirements;
• assessing whether and how Catapltr may be able to assist;
• preparing proposals, arranging discussions and managing pre-contract communications;
• providing, administering and improving our website and services;
• maintaining website security, preventing misuse and troubleshooting;
• maintaining business records and internal reporting;
• complying with applicable legal, regulatory, accounting or contractual obligations; and
• protecting our rights, users, systems and business interests.

Where applicable law requires consent for a particular use, we will rely on consent and you may withdraw it in accordance with applicable law.

4. Cookies, analytics and similar technologies

Our website or service providers may use cookies, logs and similar technologies that are necessary for website operation, performance, security or analytics. If we introduce non-essential cookies that require consent under applicable law, we may provide an appropriate consent mechanism. You can also control certain cookies through your browser settings.

5. Sharing and disclosure

We do not sell personal information. We may disclose information on a need-to-know basis to:

• hosting, cloud, communications, analytics, CRM, cybersecurity or other service providers supporting our operations;
• professional advisers such as lawyers, accountants and auditors;
• business counterparties where necessary for a proposed or actual corporate transaction, subject to appropriate safeguards; or
• government authorities, regulators, courts or other parties where disclosure is required by law or reasonably necessary to protect legal rights or security.

Service providers are expected to process information only for authorised purposes and subject to appropriate contractual or legal obligations.

6. International processing

Some technology or cloud service providers may process or store information in countries other than the country from which you access this website. Where cross-border processing occurs, we will take steps reasonably designed to comply with applicable data-protection requirements.

7. Security

We use reasonable administrative, technical and organisational measures intended to protect information against unauthorised access, loss, misuse, alteration or disclosure. No website, network, transmission or storage system can be guaranteed to be completely secure, and you provide information over the internet at your own risk.

8. Retention

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, to maintain appropriate business records, to resolve disputes, to enforce agreements, or to satisfy legal, regulatory, tax, accounting or security requirements. Retention periods may vary depending on the nature and context of the information.

9. Your rights and choices

Subject to applicable law, you may have rights in relation to your personal information, which may include requesting access, correction, updating or deletion; withdrawing consent where processing is based on consent; and raising a grievance or complaint. We may need to verify your identity before acting on a request, and some rights may be subject to lawful exceptions or retention obligations.

To make a privacy request, contact us at hello@catapltr.com.

10. Third-party websites

This website may contain links to third-party websites, platforms or services. Their privacy practices are governed by their own policies, and Catapltr is not responsible for their content, security or privacy practices.

11. Children

This website is intended for business and professional audiences and is not directed to children. We do not knowingly seek to collect personal information from children through the general website intake process.

12. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, services, operational practices or applicable law. The current version will be posted on this page with an updated effective or revision date.